Payment and Delivery Information

Payment. For timber and reclaimed building materials to the UK, we ask for payment by cheque or cash on delivery. For items shipped abroad we require payment in Sterling before shipping. We can advise you on transfering funds electronically through your bank.

Delivery, shipping and insurance. In the UK we deliver timber and other large items at the cost to us. Shipping abroad is arranged as part container loads or as appropriate. We can advise on insurance.

Computer stuff and privacy. We do not keep any database of customers nor store email messages beyond the time during which we are dealing with enquiries and supplies. We never make email addresses or other data available to third parties.

Our aim is for every customer to be happy with goods purchased from us. These conditions of sale are designed to prevent misunderstanding on behalf of both the buyer and the seller. You should familiarise yourself with these conditions prior to doing business with us, they are available on our website, on our premises and by way of a reminder on the back of the receipt.

Any advice or recommendation given by the Seller or its employees to the Buyer either verbal or written, is followed or acted upon entirely at the Buyer's own risk and accordingly the Seller shall not be liable for any such advice or recommendation.

The Buyer shall pay the full price of the goods on delivery or collection. If the Buyer fails to make payment at the due time then without prejudice to any other right or remedy available to the Seller, the Seller shall be entitled to:

- Refuse to part with the goods
- Cancel any contract or further deliveries
- Make a handling charge of 20% of the invoice value plus any carriage costs incurred.

Goods shall remain the absolute property of the Seller as legal and equitable owner until the Seller has received in cash or cleared funds payment in full for all amounts owing to the Seller.

Where by express agreement with the Seller, the Buyer returns goods to stock, a minimum handling charge of 20% of the invoice value plus carriage costs incurred will be deducted from the amount to be credited.

The Seller shall take a deposit where goods are being specially made for the buyer to an agreed specification or where goods are to be reserved prior to collection or delivery. The seller will retain the deposit if the Buyer in any way changes agreements made.

Delivery of the goods shall be made by the Buyer collecting from the Seller's premises, or by the Seller delivering the goods to a given address for an agreed charge. Reasonable access and assistance to unload should be provided. Goods will not be off loaded unless payment is received in full.

Risk to the goods shall pass to the buyer upon delivery or collection

The Seller's liability shall not exceed the invoice price of the goods concerned, all liability for consequential loss is expressly excluded.